FAQ's

Covered in this section:
What's the difference between a trainer and a behaviourist? 
Are You Insured? 
What do I need to bring to sessions?
Can I bring children?
What should I wear?
What if my puppy is naughty?
How will I remember everything?
What If I can't come to a session?
Can I come to watch a session before I book?

WHAT'S THE DIFFERENCE BETWEEN A TRAINER AND A BEHAVIOURIST? 

That's a good question! A dog trainer teaches people how to teach their dogs and/ or teaches dogs.  A behaviourist uses their expertise to work out the dog's motivation for a behaviour and then supports the owner in helping the dog to change their emotional response (and, therefore, their behaviour, and/or learn new behaviours. Behaviourists may also work with dogs to prevent problem behaviours occurring. Vets will generally refer clients to behaviourists, rather than trainers. Many behaviourists are also trainers (like at DY5 K9 Puppy Academy) as it's important for behaviourists to be able to use both skills.

ARE YOU INSURED?

Yes.  DY5 K9 Puppy Academy is fully insured with Hiscox Insurance via The Kennel Club.  We are insured for all aspects of our training and behaviour work.

 

WHAT DO I NEED TO BRING TO EACH SESSION?

You will need to bring some tasty treats - something special like chicken, hot-dog sausages, liver cake, ham or cheese usually works best to get your dog's attention with all of the distractions around them.  If possible, bring a variety of treats so that you can swap them, to keep your dog interested. Any treats should be able to be broken up into small pea-sized pieces. Chocolate is NOT a good choice for a training treat. It’s best if your dog is peckish (not ravenous but not just eaten) at a training sessions so that the food rewards are highly motivating but your dog is not so hungry that it can't concentrate. You should also bring your dog's favourite toy (or, even better, keep one especially to use at training).  Of course, you should bring your puppy wearing their collar (or, even better, a harness) and ensure that you have a 6ft training lead with you – NOT an extending flexi-lead lead.   It's a good idea to bring water and a bowl too if you can, as training can be thirsty work! 

 

CAN I BRING CHILDREN/ THE WHOLE FAMILY?

Of course!  We love to have children involved and recommend that the whole family comes to classes if possible so that you can be sure that you're all using the strategies consistently with your dog.  

WHAT SHOULD I WEAR?

We suggest that you wear something comfortable and recommend flat shoes/ trainers. It is helpful if you avoid wearing scarves or anything which could flap in the face of your dog (they are easily distracted!).   Please do not wear shoes with a high and narrow heel which could really hurt a dog if they get under your feet!

 

WHAT IF MY PUPPY IS NAUGHTY!

Don't worry.... we've seen it all before!  If there are any issues, we will be able to help you manage them (that's that we're there for). Classes with DY5 K9 Puppy Academy are relaxed, supportive and fun so there's nothing to worry about. If you have concerns about your dog's behaviour (such as problems with aggression, reactivity or nervousness), call us to discuss it and we will advise you the best way forward.

 

HOW WILL I REMEMBER EVERYTHING?

We know it's hard to remember everything you are shown each week so you will be given handouts covering everything in our classes so that you can be reminded and practise.

 

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